Average Score (249 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

249 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • William U.06-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Never found out the cause of my issue with delayed pause in performance while turning or driving out into oncoming traffic

  • Kristen Elizabeth S.06-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    The service was excellent, but it would be nice to have an itemized statement/invoice. Approving on my cell phone is both challenging and tiresome because I'm not a twenty-something. Can you please email me an itemized list of the work performed? Thank you.

  • James C.05-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Great to deal with and reputable. Will be coming to this dealer instead of one where car was purchased[subberben vw Farmington hills}.

  • Reggies W.05-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    A great overall experience

  • Matti K.05-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Very helpful and great customer service!

  • Kyle G.05-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Quick, informative and stress free. Best experience I've had at a dealership so far.

  • Edward S.05-16-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Mike my service technician was professional throughout the experience. I ended up getting several additional things done to my car, but some items I thought might need maintenance were all good.

  • Charlotte P.05-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Timmy K.05-15-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    I work shift work and during this particular experience I was working night shift. I appreciate that Daniel was able to get me quick and accurate answers to my questions. He also didn’t just disregard me even though I was not able to reply back as quickly.

  • Carlo Torres A.05-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I like my vehicle and Fox Volkswagen; however, regular maintenance will cost you over $1600. It has been increasing every year, exponentially. I hope next year it won't be $2000.