Average Score (249 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

249 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Pablo Raul M.06-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I have always had a wonderful experience when servicing my vehicles at VW by FOX in Rochester Hills

  • Kevin P.06-21-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Great service and advisor

  • Matthew B.06-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Julio P.06-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Bart B.06-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    First time visit to that facility so initial visit took a bit more time the personnel were very friendly and helpful and got me in and out in a timely manner

  • Simona E.06-16-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

    Every thing from making an appointment, to the day of the service, till I had to pick the car up, went smoothly and was well explained. Although I ended up to pay more than expected, I hope it was worth it.

  • Ethan T.06-12-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    Waited 4 hours for an inspection and simple diagnosis

  • Andrea M.06-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Mo Z.06-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    All the staff are very professional and extremely helpful. Also the dealership is super clean and nice layout.

  • Cynthia Q.06-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Correcected a mistake I made