Average Score (249 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

249 Ratings

4.8 Average

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  • Emil M.07-08-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Above all, Elizabeth was fair, informative, patient and not pushy when it came to purchasing my car.

  • Katie C.07-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I came in late before a holiday without an appointment for an oil change and was quickly accommodated! Frank Morici displayed such outstanding customer service that I snapped a picture of his business card so I could include him in this review. He went above & beyond and it was appreciated!

  • Javier O.07-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    This is 100% customer satisfaction. Our Sales Rep, Rolf Koseck, exeeded our expectation in everything. Excellent treat, advices and suggestions, and all documentation process went nice and easy. The car was given before we expected. Offices are nice and clean.

  • Douglas R.07-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Dealer is great. I'm more concerned about the vehicle itself. With all the recalls and parts having to be added or fixed, my atlas is giving me doubts. This is my second atlas, but not sure I would buy another one.

  • Markus H.07-04-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Team took care of our broken tire without appointment

  • Jordan B.07-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Pat was awesome

  • Tracy J.06-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Great salesman, Kyle.

  • Mark R.06-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    MIKE TOUSSAINT , Is always very helpful and follows up with me on a timely basis. alway polite and goes the extra mile

  • Daniel C.06-30-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

    Friendly and courteous service. Got right to the root of the problem. Frank the service advisor was fantastic.

  • Roberto I.06-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Good service, in time.