Average Score (249 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

249 Ratings

4.8 Average

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  • Arnold S.08-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Edith S.07-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I came in with an overhead console in pieces, you had it at a reasonable price. I asked if it could be installed NOW. You accommodated me; again at a reasonable price. Admittedly, at a price that was less than the oil change I recently had.

  • Robin M.07-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Lisa Catherine L.07-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Nick Gilbert was VERY helpful.

  • Yolondia C.07-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Jeffrey E.07-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    prompt email reply to my request from the Fox website the next morning when they opened, and a phone call 30 min later. Price, trade-in value, and very smooth complete transaction. Your sales-person was very knowledgeable and attentive.

  • David M.07-18-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Nothing

  • Caroline L.07-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Everything went as scheduled; slight wait in line when dropped off, service waiting time was as explained and expected, everything was covered (oil change, etc) no payment required. I like it!

  • Aline D.07-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    The intake person was very good.

  • Zachary M.07-10-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025