TYPE:ServiceMODEL:TiguanYEAR:2024
Great customer service rep (I forget his name) he was very efficient and helpful.
Average Score (249 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2019
The gentlemen I dealt with was friendly, communicative and my car was ready quicker than expected. I was very pleased with my experience.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Service was excellent
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Honestly, your customer service is top notch! Well done.
TYPE:ServiceMODEL:TiguanYEAR:2018
The service consultant did not give any discount for my 1.4k service bill. At least 10% off.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2023
I waited over an hour and a half for them to tell me nothing was wrong with my tire that has been leaking for weeks. They couldn’t find a leak in a tire? What kind of people is this place hiring and to take that long of a time to not figure it out is hot garbage. I’ll drive further away to never go back to this place because they apparently hire people who have no effing clue of what they are doing.
TYPE:SalesMODEL:AtlasYEAR:2024
Elizabeth was AMAZING to work with. I am very intimidated by the overall car experience and she made it anything but this. She was patient, informative, fun, and most importantly gave me no pressure. I have already referred others to her and this dealership. Great job, Elizabeth!
TYPE:ServiceMODEL:AtlasYEAR:2023
The service department was very helpful accommodating in getting my oil change done rather quickly. Everybody was very friendly.