Average Score (249 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

249 Ratings

4.8 Average

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  • Astrid W.01-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I had trouble getting back to the service tech to send the courtesy car. I should have gotten it straight when he called me to tell me my car was ready.

  • Frank L.01-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Brian K.01-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The crew at the dealership were awesome! From the salesperson Brendan Stokes to the support Personnel in the office, my wife and I had a great experience test driving the Atlas and then returning on a busy Monday to finalize the purchase. Very nice and clean showroom with a comfortable customer area allowed for a good feeling while we closed the deal on our new vehicle. We can't thank you enough for the professionalism!

  • Walter M.01-04-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Very courteous and professional staff and great service.

  • Rachel P.01-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Nick was attentive and communicated efficiently. When it was clear that my car was needed for further diagnosis, he quickly pivoted to get me a loaner.

  • Jeffrey W.01-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    No issues with the service.

  • Ron S.12-31-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Nick my service representative was very helpful.

  • Mike W.12-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Friendly efficient service.

  • Leonard S.12-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Fox had my Tiguan for 4 months waiting for VW to send them a new cylinder head. No one at Fox nor VW customer service could tell me when the part would be available

  • Juan Carlos O.12-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022