Average Score (249 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

249 Ratings

4.8 Average

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  • Vikram N.02-23-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Jose Alberto M.02-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    they didnt repare the remote start engine, I live in michigan so its a really cold weather, the remote engine for me is very important

  • Richard M.02-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Jordan H.02-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Douglas K.02-18-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    Ease of scheduling, prompt completion of work.

  • Larisa S.02-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Great customer service! Answered all of my questions throughout the purchase and made the process so quick and simple!

  • Mike W.02-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Prompt, efficient service

  • Michael R.02-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Nick in the service department keep me updated while the car was going through having the engine replace due to a defect in assembly.

  • Steven D.02-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    excellent communications from Nick in the service department

  • Nicole W.02-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024