Average Score (249 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

249 Ratings

4.8 Average

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  • Robin M.03-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great customer service and care about the brand. Very positive

  • Fernando G.03-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The windshield fluid was not checked. Two days later is empty.

  • Steve S.03-05-2025

    TYPE:ServiceMODEL:Golf RYEAR:2023

    The employees are great. The service has been quick. It's easy to make an appointment. They've had loaners available when i need them. The whole team makes something inconvenient pretty easy

  • William K.03-04-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Purchasing a car can be a very trying experience, but this was very pleasant and informative. I really appreciated the education I got regarding an electric vehicle from Rolf my sales person.

  • Mina S.03-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The purchase was very smooth without hassle nor a lot of give and take.

  • Terry T.03-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Pamela V.02-28-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Anastasia C.02-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • David D.02-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Fantastic Communication on the status of a very complicated repair on the Altas.

  • Elizabeth C.02-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022