Average Score (249 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

249 Ratings

4.8 Average

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  • Jere D.03-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Great salesperson for last 3 vehicles

  • Jeffrey R.03-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    I would give it zero stars if I could. The replacement door handles are awful. I have to fumble around with the stupid door handle every time I try to enter my vehicle. It is an annoying and frustrating task. I hate my car now. The service manager was rude and a jerk. My service advisor was awesome.

  • Barbara H.03-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    I received professional service with an excellent attitude & smile from Jack in the service area. Thank you.

  • Richard M.03-19-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Paul V.03-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Stephen V.03-16-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Nicole D.03-13-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The entire team from service to sales is wonderful. Elizabeth is great, knowledgeable, professional, and kind

  • Donna S.03-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Mirette A.03-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Dina Y.03-10-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Great customer service. Elizabeth Carr was amazing!