Average Score (249 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

249 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Melissa G.04-15-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    I had a wonderful experience at Fox Volkswagen in Rochester hills MI. Elizabeth was amazing from start to finish! She made the experience very personable. She was knowledgeable in my Taos I bought. She knew her stuff and she was so easy to talk to. I didn’t feel as if she was trying to push the car on me. We discussed where I needed to be for price range and we got it there. She is the best!

  • Susan S.04-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Complete and timely service

  • Heidi G.04-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Staff were friendly and pleasant. Everything was explained prior to service and after service.

  • Ricky H.04-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Jack at Fox was outstanding! Everything was done perfectly! I do have a comment on the free maintenance: Why is tire rotation not part of the g e free maintenance like it is for other manufacturers?

  • Juan Antonio T.04-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Linda S.04-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I appreciated Mike Toussaint's honesty and clarity with me regarding what was going on and the best way to resolve it.

  • Ronald K.04-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Quick friendly service

  • Norma B.04-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Kimberly N.04-09-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Sandy A.04-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Dan was amazing and helped me get my first car and got me one with low miles and put my license plate on and went above and beyond for me. Thank you Dan and god bless you 🙏